Effective date: August 7, 2026
Unbound Chronicles does not sell books directly through this website. All book purchases are made through third-party retailers — including Amazon, Apple Books, Barnes & Noble, Kobo, and others — via our distributor, Draft2Digital.
How refunds work
Because your purchase is made and processed entirely by the retailer, refunds are handled according to that retailer’s own refund policy, not by us. Please contact the retailer directly to request a refund:
- Amazon (Kindle): Manage refund requests through Amazon’s “Manage Your Content and Devices” page, typically within 7 days of purchase.
- Apple Books: Request a refund through Apple’s “Report a Problem” page for your purchase.
- Barnes & Noble (Nook): Contact Barnes & Noble customer service for refund requests.
- Kobo: Contact Kobo customer support for refund requests on eligible purchases.
Delivery or formatting issues
If you experience a technical problem with a book — for example, a formatting error or missing content — contact us directly at henry.shawnm@gmail.com and we’ll help resolve it, even if a refund needs to go through the retailer.